State Farm® Insurance Agent Payton Logan

"Working with Payton and Kayla has been very helpful and efficient. They are knowledgeable and patient. They took the time to explain my options and walked me through each process. Definitely recommend."

"Working with Kayla has been amazing. She is excellent with explaining and breaking down information that’s easy to understand. She is so sweet and helpful and always prompt with responding and being available. I would definitely recommend her and the agency for anyone looking for insurance needs."

"If you’re looking for a quality insurance agency, you’ve found it! The customer service is top tier. Insurance can be confusing, but every agent I’ve spoken with in this office has done a phenomenal job of explaining policy provisions and billing in a manner that I can understand (without being rude or condescending). Thank you for operating as the motto says, “Like a good neighbor State Farm is there.”"

"Very caring, and knowledgeable!"

"I have known Mr Logan for 5 years there has not been not a time when I've had a problem that he didn't take care of me there's not a question that I've asked that wasn't answered he is very thorough in addition well help you all can is a very good listener personal and professional I am very impressed with him as well as his staff I will continue my service with him he is the best compassionate kind and respectful person few far in between thank you State farm for employing a fine agent such as Mr Logan"

"Working with Kayla is great. She’s extremely knowledgeable and willing to go above and beyond to help. Any and all questions are always answered with the details and creative solutions to help remedy my insurance/protection needs."

"Helpful and professional, I recommend this office for all your needs. Payton and his team are great!"

"Always very responsive to any of my i surance needs."

"They are very attentive every time we have a question. Also very knowledgeable about what our needs are and what coverage best suit our situation ."

"I love my State Farm Agents. All of them are fast, efficient and courteous. Thanks Kayla, for the great service."

"Breath of fresh air! Payton and his team put the pro in the professional. They made the entire process a breeze and got us insurance that was within our budget. Highly recommend this group of agents for all your insurance needs!"

"Spoke with Micheal very rude. Told me to stop make what ever noise I was making in the back ground when I called cause I was hurting his ear. Very rude and direct. Very unprofessional."

"I'M ALWAYS PLEASED WITH THE SERVICE THAT I RECEIVE WITH ,AGENTS THERE. PAYTON,HALI AND MICHAEL, KAYLA. WHEN I HAVE A PROBLEM IT SOLVED EASILY.PROFESSIONAL AT ALL TIMED. THEY ARE VERY POLITE EASY TO TALK TO.NO NOISES,UP IN THE AIR THEY ARE FAMILY MY PERSONAL OPINION LOVE THESES GUYS WILL CONTINUE WITH SERVICES AS LONG AS THEY WILL HAVE ME."

"Very helpful in designing coverage that exactly met my needs - responsive, always available. Good job!"

"Application process was easy and was friendly. Anytime I’ve had to call in to app questions they’ve always responded in a timely manner and addressed my needs! Thank you! You’re awesome!"

"Fast, friendly service. They made my move from CO to KCMO a breeze when it came to switching over my insurance and getting me a great rate."

"The absolute WORST State Farm agent and office crew I’ve ever encountered. From the time I moved to kcmo from another state, until now (being rejected for a non-renewal), my insurance rates have increased 3 times. Payton and his terrible office staff tried to advise me first it was because I was switching states. Okay, no problem, that’s understandable. How? I’m not certain. I moved from a much higher cost of living state to kc. If anything my rate should have decreased but, I settled and agreed. Within the first 6 months, my rate increased again and they tried to blame it on myself for not opting into the drive safe auto discount. Okay, another $30-$40 dollar increase. Next, we approach my annual review (second 6 months) and the rate increased again but yet, this time I was told it was due to my zip code and the area in which I lived was one of the zip codes for higher accidents. Okay, sucked that up too as I was preparing for a move and I knew my new zip code would be in a much better area. Changed addresses and noticed a slight decrease. I’ll take it! But that’s NOT even the half of my complaint and/or concern. I am beyond frustrated and upset that I had one (non-fault) accident and State Farm decides to drop me as a client! I provided them with a clear copy of my motor vehicle report, letters from my attorney as proof there is absolutely NOTHING on my record and yet without an explanation, I’m being let go. Payton SUCKS !! Couldn’t even take my calls. And when I did call, he NEVER HAD AN ANSWER OR SOLUTION! My case was handled by Michael who gave me the run around for a whole month and one week and still no explanation! They got the results in regarding my appeal yesterday and do you think they called to even let me know? HELL NO !!! I wouldn’t dare recommend this office to anyone"

"So far so good. Haven't met the man in person yet. I'm sure he's a swell guy."

"Got me an insurance plan more than 50% cheaper than all the other insurance companies! Great customer service as well"

"Wonderful experience!!"

"Agent is super patient and helpful. Would be 5 star if not for the slow and often confusing mail that comes out of State Farm headquarters."

"Payton, was very helpful. He was very patient and pleasant with all my questions. If I was not treated with respect and not felt I was being listened to, i would not have joined up with State Farm. Thanks Payton"

"These guys are great to work with... Thanks......... Michael"

"Quick process and customer-focused approach!"

"Super friendly and responsive! I recently switched insurances Payton was very transparent with me on prices and great with communication. I’m so pleased with my choice to go with State Farm!"